FAQs
If our Frequently Asked Questions below don't answer your query please use the contact us form below and the team will get back to you as soon as possible.
How do I make a referral?
Follow the links below to the online referral forms. Then we will be in contact with you to arrange an initial Taster Session, with the therapist/educator whom we feel would be the best match for you and on the day that works best for you.
How many sessions?
There is not a set number of sessions as everyone is individual in what they need. We do appreciate that funding is limited and you can discuss this with your therapist.
What is the cancelation policy?
Please give at least 48hrs cancelation notice. Sessions cancelled with less than 48hrs notice will be charged for. Only extreme cases are exempt from this policy, like the client had unexpectedly needed to be hospitalised. (Please note that Animal & Nature assisted Learning has a different policy, which can be viewed upon request).
How does it work?
Simply being around our friendly animal family and soaking in the calming environment, held within the rolling hills is healing in itself. Then add the response of the animals as they connect with you, pick up on your emotional energy and react in incredible ways . We recommend that the best way to start to get an understanding is to book in and experience an initial Taster Session .
Whats the cost?
1hr Therapy - £85
1.5hr Therapy session - £120
​Day of Alternative Education - Please enquire
For those on a low income, there may be options to apply for funding or looking at a reduced rate to enable you or your child to attend.Â
How much notice do I need to give to discontinue sessions?
Although officially you only need to give 48hrs notice to finish your sessions at The Haven, we request that wherever possible we have at least 2 weeks + notice in order to wrap up the sessions and plan a good ending. (Again the animal & nature assisted learning has a different policy).
How regularly are the sessions?
After an initial 1 hr Taster Session, if you decide to continue then sessions would be on a weekly basis on a set day and time. Some staff work term-time only.
Where are we based?
We are located on the West Sussex/Hampshire Boarder, between Chichester and Petersfield.
‘What3words’ location is ///official.basic.horseshoe.
Postcode is PO18 9JP, however this will take you to Pitland’s Farm. We are about ¼ mile south of Pitland’s Farm, on the left coming from Walderton Direction and about ¼ mile on the right after the farm coming down from the Up Marden direction. Look out for the double metal gate entrance and road cones. In the summer months there is a bell tent visible from the entrance.
If you get lost or are running late, please message the therapist/teacher directly and they will help to guide you in.
(Please try not to knock on the farmhouse door for directions).
Availability
We currently have some availability. However there may be a short wait to find a suitable day and time that suits you.
What days do we work?
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Our current working week is as follows:
MondaysÂ
Equine Assisted Psychotherapy for Adults, 1 or 1.5hrs.
Animal and Nature Assisted Learning for Children - Full day 09:30 till 15:00, term-time only.
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TuesdaysÂ
Animal and Nature Assisted Learning for Children - Full day 09:30 till 15:00, term-time only.
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WednesdaysÂ
Equine Assisted Psychotherapy for Adults & Young People. 1hr or 1.5hr.
Animal and/or Eco Therapy for Children & Young People. 1 hr  –  term-time only.
Animal and Nature Assisted Learning for Children - Full day 09:30 till 15:00, term-time only.
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ThursdaysÂ
Equine and/or Animal Assisted Occupational Therapy./Life Coaching. 1or 2hrs  – Term-time only.Â
Animal and Nature Assisted Learning for Children - Full day 09:30 till 15:00 - Term-time only.
Equine Assisted Psychotherapy for Adults & Young People. 1hr or 1.5hr.
Animal and/or Eco Therapy for Children & Young People. 1 hr – Term-time only.
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Fridays
Equine and/or Animal Assisted Occupational Therapy/Life Coaching Adults & Young People, 1 or 2hr  – Term-time only.
Equine Assisted Psychotherapy for Adults & Young People. 1hr or 1.5hr.
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SaturdaysÂ
Equine and/or Animal Assisted Therapy. 1hr.
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Sundays – Closed
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Get in Touch
Contact us here....
Address
The Haven
Pitlands Farm
Up Marden
Chichester
West Sussex
PO18 9JP
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